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Upload files manually

To upload data as files, go to the Sources section. If you selected Upload files manually when creating a project, you are redirected to the section automatically.

Sources

File requirements​

Currently, you can upload files to Tovie Data Agent if they meet the requirements:

  • Accepted formats: PDF, DOCX, TXT, XML, JSON, YAML, MD, MDX, HTML, CSV.
  • Maximum number: 100 files.
  • Maximum number of CSV files: 10.
  • Size of one file: up to 25 MB.
CSV format requirements
  • The first line must contain column names.
  • Acceptable delimiters are , or ;.

💡 Tips for uploading​

  • Check that the files do not contain confidential information. All uploaded data will be available for indexing and use. Your customers or employees will be able to access them when they ask questions to the knowledge base.
  • Use text files where the text is recognisable to the system. For example, scanned documents are not always recognised well. This may affect the indexing and the quality of answers to users of your knowledge base.
  • In the upload window, after selecting files, you can specify the knowledge base segments to which the uploaded files will belong. Segments allow you to group sources with a common topic. You can later specify segments in a knowledge base query to search for information only within these segments. For more details, see the Segments section.
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